By industry

PCI compliance cost by industry

The standard is the same across sectors. The cost is not. A Stripe-powered e-commerce store and a chain restaurant face very different scope, SAQ types, and tooling spend. Here is what each industry actually pays.

Updated April 2026

Annual cost by sector

IndustryTypical levelCommon SAQAnnual cost
Retail (Brick & Mortar)Level 3-4SAQ B-IP, C, or P2PE$1,000 - $15,000
E-commerceLevel 3-4SAQ A or A-EP$2,000 - $25,000
Restaurant & HospitalityLevel 4SAQ B-IP or P2PE$1,000 - $8,000
HealthcareLevel 4SAQ C or D$5,000 - $50,000
SaaS & Subscription BillingLevel 2-3SAQ D (Service Provider)$10,000 - $50,000
Call CentreLevel 2-4SAQ C-VT or D$5,000 - $30,000

Sector

Retail (Brick & Mortar)

$1,000 - $15,000

per year

Level
Level 3-4
SAQ
SAQ B-IP, C, or P2PE

Where the money goes

POS terminal security, wifi network segregation, multi-location consistency, seasonal staff training, POS device tampering inspection.

Recommended approach

Implement P2PE terminals to minimise scope. Segment wifi from payment network. Standardise configurations across locations.

Sector

E-commerce

$2,000 - $25,000

per year

Level
Level 3-4
SAQ
SAQ A or A-EP

Where the money goes

Payment page script security (Req 6.4.3), JavaScript monitoring, third-party code on checkout pages, SAQ A vs A-EP determination.

Recommended approach

Use hosted payment pages (Stripe Checkout, PayPal) for SAQ A. If custom checkout, implement script monitoring and CSP headers.

Sector

Restaurant & Hospitality

$1,000 - $8,000

per year

Level
Level 4
SAQ
SAQ B-IP or P2PE

Where the money goes

Tip adjustment and pre-auth flows, card-present terminals in high-traffic areas, hotel booking systems storing card data, staff turnover.

Recommended approach

Use P2PE terminals for tableside payment. Avoid storing card data for reservations. Train staff on POS device inspection.

Sector

Healthcare

$5,000 - $50,000

per year

Level
Level 4
SAQ
SAQ C or D

Where the money goes

PCI + HIPAA overlap, patient payment portals, legacy systems in clinical environments, network segmentation complexity.

Recommended approach

Bundle PCI with HIPAA compliance programme. Segment payment systems from clinical network. Use tokenization for patient payment portals.

Sector

SaaS & Subscription Billing

$10,000 - $50,000

per year

Level
Level 2-3
SAQ
SAQ D (Service Provider)

Where the money goes

Recurring card-on-file storage, service provider obligations, multi-tenant environments, API security, higher scope than merchants.

Recommended approach

Tokenize all stored card data via payment gateway. Implement strong API authentication. Consider SOC 2 + PCI combined assessment.

Sector

Call Centre

$5,000 - $30,000

per year

Level
Level 2-4
SAQ
SAQ C-VT or D

Where the money goes

DTMF masking for phone payments, call recording with card data, agent access controls, clean desk policy, screen capture prevention.

Recommended approach

Implement DTMF masking to descope call recordings. Use virtual terminals with auto-clearing. Deploy agent-level access controls.

Need an independent assessment?

Our partner network includes QSAs and ISAs across all merchant levels. Costs vary by scope and QSA fees are quoted independently. We do not endorse a specific firm.

Find a QSA in the PCI SSC directory

Frequently asked

Yes. Every business that accepts, stores, processes, or transmits card data must comply with PCI DSS, regardless of size. The bar is lower for small merchants (typically SAQ A or SAQ B-IP) but it is not zero. A Level 4 SAQ A merchant on Stripe Checkout can complete attestation in under an hour for $300 to $1,000.

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